Shipping policy

Effective Date: March, 25 2026

At CartOver, we are committed to delivering your orders accurately and on time. Please read this Shipping Policy carefully before placing an order. By purchasing from our store, you agree to the terms outlined below.

1. Order Processing Time

  • All orders are processed within 2–5 business days (excluding weekends and holidays).
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • In case of high order volume, processing times may be extended without prior notice.

2. Shipping Time & Delivery Estimates

  • Estimated delivery time: 7–20 business days after dispatch.
  • Delivery times are estimates only and are not guaranteed.
  • Delays may occur due to customs, carrier issues, weather conditions, or unforeseen circumstances beyond our control.

3. Shipping Charges

  • Shipping fees (if applicable) will be calculated and displayed at checkout.
  • CartOver reserves the right to modify shipping charges at any time without prior notice.

4. Incorrect Address Policy

  • Customers are responsible for providing accurate and complete shipping information.
  • CartOver is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
  • If an order is returned due to an incorrect address, the customer will be responsible for re-shipping costs.

5. Lost, Stolen, or Delayed Packages

  • Once an order is shipped, CartOver is not liable for lost, stolen, or delayed packages.
  • Customers must contact the shipping carrier directly to resolve delivery issues.
  • CartOver does not issue refunds or replacements for packages marked as delivered.

6. Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import fees.
  • These charges are the sole responsibility of the customer.
  • CartOver has no control over these fees and will not reimburse any such charges.

7. Order Tracking

  • Tracking information will be provided (if available) once the order has been shipped.
  • It is the customer’s responsibility to monitor shipment status using the provided tracking details.

8. Order Changes & Cancellations

  • Orders cannot be modified or canceled once they have been processed.
  • Customers must ensure all order details are correct before completing the purchase.

9. Multiple Shipments

  • Items in the same order may be shipped separately depending on availability.
  • Customers may receive multiple packages for a single order.

10. Delivery Responsibility

  • Once the package has been handed over to the shipping carrier, CartOver’s responsibility is considered fulfilled.
  • Any delivery issues must be handled directly with the carrier.

11. Refused or Unclaimed Shipments

  • If a shipment is refused or unclaimed and returned, the customer will be responsible for:
    • Return shipping costs
    • Any additional handling fees
  • Original shipping fees are non-refundable.

12. Policy Updates

  • CartOver reserves the right to update or modify this Shipping Policy at any time without prior notice.

Contact Us:
For any shipping-related inquiries, please contact us at: cartover@yahoo.com

By placing an order with CartOver, you acknowledge and agree to all terms stated in this Shipping Policy.